Nexa PLM Support Services
Essig PLM’s Nexa Customer Support organization is comprised of dedicated team of PLM technical support engineers who are ready to assist you and answer your questions.
Phone: (978) 203-5151
Nexa Customer Support phone lines are staffed from 7:00 a.m. to 7:00 p.m. Eastern Time, except on national holidays. If you call outside of these hours or do not directly reach a PLM Customer Support Engineer, please leave a message, which will be promptly responded to during these hours of operation.
Our Help Desk hours are (Eastern Time):
7:00 am to 7:00 pm, Monday — Friday
Essig PLM also provides PLM Web portal access for on demand PLM support. If you are a customer on support, simply register for an EssigPLM.com account and specify that you are a customer. We will review your submission within 24 hours and grant you access accordingly. You may also e-mail us at: firstname.lastname@example.org