Customer Alerts

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ProductCenter 9.15.0 Now Available!

  • ProductCenter 9.15.0 Now Available

    We are pleased to announce that ProductCenter 9.15.0 is now available. This release introduces support for Single Sign On (SSO) Authentication, improves ProductCenter usability and addresses customer reported issues.

    The following is a brief description of several ProductCenter 9.15.0 platform support updates.

    • ProductCenter Application Server support for Windows Server 2025
    • Support for Autodesk AutoCAD 2025 x64
    • Support for Autodesk Inventor 2025 x64
    • Support for SolidWorks 2025 x64
    • Support for SQL Server 2022 Database on Windows Server 2025
    • Support for SQL Server Express 2022 Database on Windows Server 2025
    • Support for Oracle 19c Database on Windows Server 2025
    • Support for Strawberry Perl 5.38.2 on Windows Server 2025

    Please refer to the ProductCenter Document Library for the latest ProductCenter documentation.

    If you would like to request a copy of this ProductCenter 9.14.0 release, or if you have any questions, please contact ProductCenter Customer Support at (978) 203-5151 or email

    productcenter-support@essigplm.com.

  • ProductCenter 9.14.0 Now Available!

  • ProductCenter 9.14.0 Now Available

    We are pleased to announce that ProductCenter 9.14.0 is now available. This release improves ProductCenter usability and addresses customer reported issues.

    The following is a brief description of several ProductCenter 9.14.0 platform support updates.

    • ProductCenter Application Server support for Windows Server 2022
    • Support for Autodesk AutoCAD 2024 x64
    • Support for Autodesk Inventor 2024 x64
    • Support for SolidWorks 2024 x64
    • Support for SQL Server 2022 Database on Windows Server 2022
    • Support for SQL Server Express 2022 Database on Windows Server 2022
    • Support for Oracle 19c Database on Windows Server 2022
    • Support for Strawberry Perl 5.38.2

    Please refer to the ProductCenter Document Library for the latest ProductCenter documentation.

    If you would like to request a copy of this ProductCenter 9.14.0 release, or if you have any questions, please contact ProductCenter Customer Support at (978) 203-5151 or email

    productcenter-support@essigplm.com.

  • ProductCenter 9.13.0 Now Available!

  • ProductCenter 9.13.0 Now Available

    We are pleased to announce that ProductCenter 9.13.0 is now available. This release improves ProductCenter usability and addresses customer reported issues.

    The following is a brief description of several ProductCenter 9.13.0 updates.

    • Enhancements to the ProductCenter Class Administration functionality
    • ProductCenter Application Server support for Windows Server 2022
    • ProductCenter Integrators, Windows Client and WebClient supported on Windows 11 x64
    • Support for Autodesk AutoCAD 2023 x64
    • Support for Autodesk Inventor 2023 x64
    • Support for SolidWorks 2023 x64
    • Support for SQL Server 2022 Database on Windows Server 2022
    • Support for SQL Server Express 2022 Database on Windows Server 2022
    • Support for Oracle 19c Database on Windows Server 2022
    • Support for Strawberry Perl

    Please refer to the ProductCenter Document Library for the latest ProductCenter documentation.

    If you would like to request a copy of this ProductCenter 9.13.0 release, or if you have any questions, please contact ProductCenter Customer Support at (978) 203-5151 or email productcenter-support@essigplm.com.

  • ProductCenter 9.11.1 Now Available!

  • We are pleased to announce that ProductCenter 9.11.1 is now available. This release improves ProductCenter usability and addresses customer reported issues.

    Please refer to the ProductCenter Document Library for the latest ProductCenter documentation.

    If you would like to request a copy of this ProductCenter 9.11.1 release, or if you have any questions, please contact ProductCenter Customer Support at (978) 203-5151 or email productcenter-support@essigplm.com.

  • ProductCenter 9.11.0 Now Available!

  • We are pleased to announce that ProductCenter 9.11.0 is now available. This release improves ProductCenter usability and addresses customer reported issues.

    ProductCenter 9.11.0 also includes updates to the supported platform matrix as documented in the ProductCenter 9.11.0 Release Notes. We encourage you to review the Platform Support section of this document as it includes information on new and discontinued platforms as well as suggestions on how to transition your current environment.

    The following is a brief description of several ProductCenter 9.11.0 updates.

    • User Administration Enhancements
    • Group Administration Enhancements
    • Choice List Administration Enhancements
    • Form Editor Enhancements
    • Support for Autodesk AutoCAD 2021 x64
    • Support for Autodesk Inventor 2021 x64
    • Support for CATIA V5 up to V5-R2020
    • Support for NX 1926
    • Support for SolidWorks 2021 x64
    • Support for SQL Server 2019 Database on Windows Server 2019
    • Support for SQL Server Express 2019 Database on Windows Server 2019
    • Support for the Microsoft Edge browser
    • FlexNet software used to manage the license has been upgraded to FlexNet 11.18.

    Note: ProductCenter 9.11.0 will be the last release to support the Internet Explorer browser.

    Please refer to the ProductCenter Document Library for the latest ProductCenter documentation.

    If you would like to request a copy of this ProductCenter 9.11.0 release, or if you have any questions, please contact ProductCenter Customer Support at (978) 203-5151 or email productcenter-support@essigplm.com.

  • ProductCenter 9.10.0 Now Available!

  • We are pleased to announce that ProductCenter 9.10.0 is now available. This release improves ProductCenter usability and addresses customer reported issues.

    ProductCenter 9.10.0 also includes updates to the supported platform matrix as documented in the ProductCenter 9.10.0 Release Notes. We encourage you to review the Platform Support section of this document as it includes information on new and discontinued platforms as well as suggestions on how to transition your current environment.

    The following is a brief description of several ProductCenter 9.10.0 updates.

    • New! Edit Attributes during BOM Import
    • Support for Autodesk AutoCAD 2020 x64
    • Support for Autodesk Inventor 2020 x64
    • Support for CATIA V5-6R2019 (R29)
    • Support for FrameMaker 2019
    • Support for NX 1872
    • Support for SolidWorks 2020 x64

    Please refer to the ProductCenter Document Library for the latest ProductCenter documentation.

    If you would like to request a copy of this ProductCenter 9.10.0 release, or if you have any questions, please contact ProductCenter Customer Support at (978) 203-5151 or email productcenter-support@essigplm.com.

  • ProductCenter 9.9.1 Now Available!

  • SofTech Group, a division of Essig PLM, is pleased to announce that ProductCenter 9.9.1 is now available. This release includes support for Chrome using the new WebClient browser extension, improves ProductCenter usability and addresses customer reported issues.

    Please refer to the ProductCenter Document Library for the latest ProductCenter documentation.

    If you would like to request a copy of the new ProductCenter 9.9.1 release, or if you have any questions, please contact ProductCenter Customer Support at (978) 203-5151 or email productcenter-support@essigplm.com.

  • New Website Coming Soon!

  • ProductCenter Customers,

    As previously communicated, Essig PLM will be launching a new website soon. Access to the ProductCenter Support Portal will be similar to the current site, although we will need customers to reset passwords to ensure site security.

    An announcement will be sent out once the new EssigPLM.com is live.

    If you have any questions, please contact ProductCenter Customer Support at productcenter-support@essigplm.com.

    Thank you for your continued support as we work to ensure a seamless transition

  • ProductCenter 9.9.0 Now Available!

  • SofTech Group, a division of Essig PLM, is pleased to announce that ProductCenter 9.9.0 is now available. This release improves ProductCenter usability and addresses customer reported issues.

    ProductCenter 9.9.0 also includes updates to the supported platform matrix as documented in the ProductCenter 9.9.0 Release Notes. We encourage you to review the Platform Support section of this document as it includes information on new and discontinued platforms as well as suggestions on how to transition your current environment.

    The following is a brief description of several ProductCenter 9.9.0 updates.

    • New! Replication server encryption
    • New! WebClient browser extension replaces the plugin technology for Firefox
    • Database support for SQL Server 2017 on Windows Server 2016
    • Database support for SQL Server Express 2017 on Windows Server 2016
    • Support for Autodesk AutoCAD 2019 x64
    • Support for Autodesk Inventor 2019 x64
    • Support for CATIA V5-6R2018 (R28)
    • Support for SolidWorks 2019 x64

    Please refer to the ProductCenter Document Library for the latest ProductCenter documentation including the ProductCenter 9.9.0 Installation Guide.

    ProductCenter 9.9.1, targeted for release in the April timeframe, will include support for Chrome using the new WebClient browser extension.

    Note, Essig PLM will be launching a new website soon. Access to the ProductCenter support portal will be similar to the current site, although we will need customers to reset passwords to ensure site security. An announcement will be sent out in advance of the new EssigPLM.com go live.

    If you would like to request a copy of the new ProductCenter 9.9.0 release, or if you have any questions, please contact ProductCenter Customer Support at (978) 203-5151 or email productcenter-support@essigplm.com.

  • SofTech Group and Essig PLM Update

    ProductCenter Customers,

    Over the next few months you will begin to see a change in branding from SofTech Group Inc. to Essig PLM. This move aligns our company more closely with our affiliated companies including Essig Research, Essig PR and Essig Q. For additional information about Essig’s engineering and manufacturing services, please visit essig.com.

    SofTech Group Inc. is not going away, we are now SofTech Group Inc., a division of Essig PLM.

    As we rollout a new website, email addresses, content and software updates, the Essig PLM name will take center stage. Our SofTech Group Inc. contact details will remain active and redirect to Essig PLM as we make the change. We will provide updates as we move through this process.

    Please note our new address:

    SofTech Group Inc. / Essig PLM
    175 Cabot Street, Suite 400
    Lowell, MA 01854

    Our phone numbers have not changed. You can contact the main office at (978) 203-5150 and the ProductCenter Support Hotline at (978) 203-5151.

    Thank you for your continued support as we work to ensure a seamless transition.

     

  • ProductCenter 9.8.0 Now Available!

    Essig PLM is pleased to announce that ProductCenter 9.8.0 is now available. This release improves ProductCenter usability and addresses customer reported issues.

    ProductCenter 9.8.0 also includes updates to the supported platform matrix as documented in the ProductCenter 9.8.0 Release Notes. We encourage you to review the “Updates to the Platform Support Matrix” section of this document as it includes information on new and discontinued platforms as well as suggestions on how to transition your current environment.

    The following is a brief description of several ProductCenter 9.8.0 updates.

    • NEW! ProductCenter BOM Editor on the Windows Client
    • NEW! ProductCenter NX Integrator using our Integrator Framework technology
    • NEW! Database support for SQL Server Express 2016 on Windows Server 2016
    • Authenticated Email Servers (SSL/TLS) for ProductCenter Workflow and Email Notification
    • Support for Autodesk AutoCAD 2018 x64
    • Support for Autodesk Inventor 2018 x64
    • Support for CATIA V5-6R2017 (R27)
    • Support for NX 12.0
    • Support for SolidWorks 2018 x64

    We encourage you to also review the ProductCenter Document Library for the latest ProductCenter documentation including the ProductCenter 9.8.0 Release Notes and ProductCenter 9.8.0 Installation Guide.

    If you would like to request a copy of the new ProductCenter 9.8.0 release, or if you have any questions, please contact ProductCenter Customer Support at (978) 203-5151 or email productcenter-support@essigplm.com.

  • ProductCenter Contact Info Update!

    ProductCenter Customers,

    Please note that the ProductCenter Customer Support phone number has changed to (978) 203-5151 as a result of the Essig PLM transition. As of August 1st, the previous ProductCenter Customer Support line, (978) 513-2698, will no longer be valid.

    ProductCenter Customer Support can also be reached via email at productcenter-support@essigplm.com. In addition, please ensure that your Essig PLM contact info is updated to use the new phone numbers listed on our email signatures. Note that Essig PLM’s main phone number is now (978) 203-5150.

    Also, please make sure that any emails sent to Essig PLM personnel use the essigplm.com domain and not softech.com.

    Thank you.

  • ProductCenter 9.7.0 Now Available!

    Essig PLM is pleased to announce that ProductCenter 9.7.0 is now available. This release improves ProductCenter usability and addresses customer reported issues.

    ProductCenter 9.7.0 also includes updates to the supported platform matrix as documented in the ProductCenter 9.7.0 Release Notes. We encourage you to review the “Updates to the Platform Support Matrix” section of this document as it includes information on new and discontinued platforms as well as suggestions on how to transition your current environment.

    The following is a brief description of several ProductCenter 9.7.0 updates.

    • Improvements for replication and vault server protocol version matches
    • Enhancements to the administration process definition window
    • ProductCenter application server support for Windows Server 2016 Standard
    • Database support for SQL Server 2016 SP1 on Windows Server 2016
    • Support for Autodesk AutoCAD 2017 x64
    • Support for Autodesk Inventor 2017 x64
    • Support for SolidWorks 2017 x64
    • Support for Firefox 45.8.0 (ESR)
    • Support for FrameMaker 2017

    We encourage you to also review the ProductCenter Document Library for the latest ProductCenter documentation including the ProductCenter 9.7.0 Release Notes and ProductCenter 9.7.0 Installation Guide.

    If you would like to request a copy of the new ProductCenter 9.7.0 release, or if you have any questions, please contact ProductCenter Customer Support at (978) 203-5151 or email productcenter-support@essigplm.com.

  • ProductCenter 9.6.1 Now Available!

    Essig PLM is pleased to announce the release of ProductCenter 9.6.1. This release incorporates the product changes introduced with the ProductCenter 9.6.0 product release and includes enhancements as well as corrections for customer reported issues further described in the ProductCenter 9.6.1 Patch Notes.

    We encourage you to review the ProductCenter Document Library for the latest ProductCenter documentation.

  • ProductCenter 9.6.0 Now Available!

    Essig PLM is pleased to announce that ProductCenter® 9.6.0 is now available! This release improves ProductCenter usability, addresses customer reported issues and incorporates the product changes introduced through the ProductCenter 9.5.1 product release.

    ProductCenter 9.6.0 also includes significant updates to the supported platform matrix as documented in the ProductCenter 9.6.0 Release Notes. We encourage you to review the “Updates to the Platform Support Matrix” section of this document as it includes information on new and discontinued platforms as well as suggestions on how to transition your current environment.

    We encourage you to also review the ProductCenter Document Library for the latest ProductCenter documentation including the ProductCenter 9.6.0 Release Notes and ProductCenter 9.6.0 Installation Guide. As a reminder, the update provided by Flexera Software as mentioned in the Customer Alert issued on January 12th, is included in the ProductCenter 9.6.0 release.

    If you would like to request a copy of the new ProductCenter 9.6.0 release, or if you have any questions, please contact ProductCenter Customer Support at (978) 203-5151 or email productcenter-support@essigplm.com.

  • Important ProductCenter Customer Notice:

    • Update Required for the ProductCenter License Manager
    • ProductCenter 9.6.0 Release Update

    ProductCenter Customers,

    Essig PLM has been notified of a security vulnerability that affects all platforms and all supported versions of FlexNet. ProductCenter utilizes FlexNet from Flexera Software for license management. Our understanding is that additional information regarding this vulnerability will be made public by the US-CERT on or around February 20, 2016.

    Due to this critical issue, Essig PLM would like to inform our ProductCenter customer base of the following:

    • Essig PLM will be incorporating a fix from Flexera Software in the upcoming ProductCenter 9.6.0 release.
    • If you do not plan on upgrading to ProductCenter 9.6.0 in the near future and believe this issue could impact you, please contact ProductCenter Customer Support to discuss the possibilities of introducing the fix into your current ProductCenter environment.

    We are nearing the production release of ProductCenter 9.6.0, which will introduce support for newer operating system versions, and application support such as SolidWorks 2016, Inventor 2016, AutoCAD 2016, FrameMaker 2015, SQL Server 2014 and Oracle 12c on Solaris 10.

    Our intention is to release ProductCenter 9.6.0 by the end of January.

    Thank you,

    ProductCenter Customer Support
    Phone: 978-203-5151
    productcenter-support@essigplm.com

  • PRIVACY POLICY

    INFORMATION COLLECTION

    As part of offering and providing customizable and personalized services, in some instances Essig PLM uses a feature known as a cookie, a small data file that’s saved on your hard drive. Cookies cannot retrieve personal information from your computer. To participate in certain activities and to obtain certain services offered on this web site and by Essig PLM and its affiliates, you may be asked to provide varying amounts of personal information. Some information is mandatory while other information is discretionary.

    INFORMATION USE

    Essig PLM and its affiliates are committed to the principles inherent in the GDPR and particularly to the concepts of privacy by design, the right to be forgotten, consent and a risk-based approach. In addition we aim to ensure transparency with regard to the use of data and that any processing is fair, transparent and necessary for a specific purpose.  Essig and its affiliates strive to ensure data is accurate, kept up to date and removed when no longer necessary and securely stored.

    GDPR Compliance Statement

    Technology or business issues may require that this Privacy Policy be modified from time to time. Accordingly, Essig PLM reserves the right to change the policy as necessary. Any changes made in Essig PLM’s Privacy Policy will be reflected here. Please check this page periodically for updates.

    POLICY CHANGES

    Technology or business issues may require that this Privacy Policy be modified from time to time. Accordingly, Essig PLM reserves the right to change the policy as necessary. Any changes made in Essig PLM’s Privacy Policy will be reflected here. Please check this page periodically for updates.

    QUESTIONS?

    If you have any questions about this web site or the Essig PLM Privacy Policy, please contact us at info@essigplm.com.

    Essig PLM
    1 Tara Blvd, Suite 104
    Nashua, NH 03062
    info@essigplm.com
    Phone: (978) 203-5150