Solutions

Field & Customer Service

Field & Customer Service personnel require immediate access to accurate product data 24 x 7 x 365. With visibility into the complete compiled product history including, but not limited to, as engineered, as manufactured, as shipped documentation including specifications, drawings, corrective actions, and technical manuals, service teams are able to ensure top quality service.

Timely notification to product line managers and engineering upon completion of field service engagement tasks enables communication and immediate action.

Field & Customer Service or Maintenance, Repair, Overhaul (MRO) solutions provide the ability to:
  • Control the work planning and scheduling
  • Record maintenance activities
  • Capture and incorporate service requirements
  • Track warranties
  • And more…

Not sure which PLM solution fits your business needs?

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  • PRIVACY POLICY

    INFORMATION COLLECTION

    As part of offering and providing customizable and personalized services, in some instances Essig PLM uses a feature known as a cookie, a small data file that’s saved on your hard drive. Cookies cannot retrieve personal information from your computer. To participate in certain activities and to obtain certain services offered on this web site and by Essig PLM and its affiliates, you may be asked to provide varying amounts of personal information. Some information is mandatory while other information is discretionary.

    INFORMATION USE

    Essig PLM and its affiliates are committed to the principles inherent in the GDPR and particularly to the concepts of privacy by design, the right to be forgotten, consent and a risk-based approach. In addition we aim to ensure transparency with regard to the use of data and that any processing is fair, transparent and necessary for a specific purpose.  Essig and its affiliates strive to ensure data is accurate, kept up to date and removed when no longer necessary and securely stored.

    GDPR Compliance Statement

    Technology or business issues may require that this Privacy Policy be modified from time to time. Accordingly, Essig PLM reserves the right to change the policy as necessary. Any changes made in Essig PLM’s Privacy Policy will be reflected here. Please check this page periodically for updates.

    POLICY CHANGES

    Technology or business issues may require that this Privacy Policy be modified from time to time. Accordingly, Essig PLM reserves the right to change the policy as necessary. Any changes made in Essig PLM’s Privacy Policy will be reflected here. Please check this page periodically for updates.

    QUESTIONS?

    If you have any questions about this web site or the Essig PLM Privacy Policy, please contact us at info@essigplm.com.

    Essig PLM
    1 Tara Blvd, Suite 104
    Nashua, NH 03062
    info@essigplm.com
    Phone: (978) 203-5150